Support And Policy


Our Policies

we strive to ensure a seamless shopping experience. Please take a moment to review our important policies:


Privacy Policy

Thoughtline Design Studio respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We collect:

  • Personal Information: Name, email, phone, payment details, etc.
  • Non-Personal Information: IP address, browser type, usage data.

2. How We Use Your Information

We use your information to provide services, process payments, improve our website, and communicate with you.

3. Sharing Your Information

Your information is shared only with trusted service providers or as required by law. We do not sell your personal data.

4. Data Security

We follow reasonable security practices to protect your information.

5. Your Rights

You can access, update, or delete your personal information and withdraw consent anytime by contacting us.

6. Updates

We may update this policy. Check this page for changes.

7. Contact Us

Email: nishi.you@gmail.com
Phone: 9136340569


Refund Policy

We accept returns within [5 days] of purchase for unused items in their original packaging. To request a refund, please contact us . Refunds will be issued to the original payment method within [7 business days], excluding shipping fees. Customized or sale items are non-refundable. If you receive a damaged or defective item, contact us within [1 days] for a replacement or refund.


Shipping Policy

We offer Standard Shipping (5-7 business days) and Express Shipping (2-3 business days). Shipping rates depend on the order size and location. Orders over [Free Shipping Threshold] qualify for free shipping. For international orders, additional customs duties and taxes may apply. We also provide tracking for all shipments.


Terms & Conditions

  • Use of Website: Use the site lawfully and responsibly.
  • Intellectual Property: All content belongs to us or our licensors. Do not use it without permission.
  • User Content: Content you submit must not violate laws or others' rights.
  • Liability: We are not responsible for errors, interruptions, or damages arising from using the site.
  • Third-Party Links: We are not responsible for external websites linked here.
  • Updates: Terms may change; continued use means you accept updates.
  • Governing Law: These terms are governed by the laws of India.

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Warranty Information

We provide a limited warranty for manufacturing defects within [1 months] of purchase. The warranty does not cover damages from misuse, wear and tear, or unauthorized repairs.


For any questions or clarifications, feel free to reach out to us  Thank you for shopping with us